Notice Based on the Act on Specified Commercial Transactions (Japan)

Last updated: September 18, 2026

Table of Contents

1. Business Operator
2. Person Responsible for Operations
3. Address
4. Phone Number
5. Email Address
6. Service Provided
7. Price (Fees for Stores)
8. Fees Other Than the Price Above
9. Payment Method
10. Payment Timing
11. Timing of Service Provision
12. Returns / Cancellations
13. System Requirements
14. Contact

Business Operator

LiveTablePlus株式会社 (LiveTablePlus Operations Office)

Person Responsible for Operations

Teppei Ishioumaru, Representative Director & President

Address

Room 2, 11F, Osaka Ekimae Dai-3 Building, 1-1-3 Umeda, Kita-ku, Osaka City, Osaka 530-0001, Japan

Phone Number

Will be disclosed without delay upon request via the contact form below.

Email Address

Please contact us via the form below.

Service Provided

Provision of "LiveTablePlus," a reservation, ordering, and store-operations management platform for restaurants.

Price (Fees for Stores)

Stores are charged a monthly fee (excluding tax) depending on the plan selected (Free, Reservation, Order, or Full). The Free plan has no monthly fee. The monthly fees for the paid plans can be checked before contracting on the pricing page in the store management app, after registering (free of charge).

In addition, stores on the Reservation or Full plan are charged a referral fee (excluding tax) based on the number of guests, only when a reservation made via the consumer app results in an actual visit. Reservations cancelled by the store are not subject to the referral fee (reservations cancelled by the consumer or no-shows are subject to the fee). Sending LINE notifications also incurs a LINE message fee (excluding tax) based on the number of messages sent. These unit prices can also be checked before contracting on the pricing page in the store management app.

Fees Other Than the Price Above

Consumption tax, as well as internet connection and communication charges required to use the Service (borne by the customer).

Payment Method

Monthly fees and usage-based fees (referral fees and LINE message fees) for stores are paid by credit card (payment processing: Stripe). Available card brands are shown on the payment screen. Consumers are not currently charged for using the Service.

Payment Timing

On the 1st of each month, the current month's plan fee (paid in advance) and the previous month's usage-based fees (paid in arrears) are charged together to the registered credit card. The monthly fee starts from the invoice issued on the 1st of the month following the store's publication (no pro-rated charge for the month of publication). Stores under a free campaign are not charged the monthly fee during the campaign period.

Timing of Service Provision

Available upon completion of the store listing application review.

Returns / Cancellations

Plan changes and cancellation (withdrawal) can be made at any time via the store management app. The monthly cutoff is the 25th: procedures completed by the 25th take effect on the 1st of the following month, and procedures on or after the 26th take effect on the 1st of the month after next. For cancellation (withdrawal), requests made by the 25th end the service at the end of the current month; requests on or after the 26th end it at the end of the following month (the following month's fee applies). Due to the nature of the Service, fees already paid are not refunded (including pro-rated refunds).

System Requirements

The Service can be used on a PC or smartphone running an up-to-date web browser (e.g., Google Chrome, Safari).

Contact

For inquiries regarding this notice, please contact us at the address below.

LiveTablePlus Operations Office